For Christmas Attractions and holiday brands

Give your guests a Santa Experience They'll never forget.

Offer your guests a Personalized Santa Video and Phone Call on top of the magical holiday experience you already provide. You get the credit for providing it, and we take care of production, delivery, and support.

90 sec1080p Video
Live callat the time parents pick
Your brandlogo and colors
Muted preview ยท full video below
What the family receives?

Two gifts. Both made for one child or a group.

Parents fill out a two-minute form: first name, age, hometown, something the child is proud of, and a photo. Everything below is generated from those answers.

Santa's Nice List book open on the child's photo and details

๐ŸŽฌ The Nice List Video

A snowy North Pole village, Santa's workshop, then his study, where he opens the Nice List and finds the child's page.

  • The child's own photo, framed in the book
  • Name, age, hometown and accomplishment written on the page
  • Santa narrates, saying their name and what they achieved
  • Full HD, ready to download and share
Santa at his desk in front of the fireplace

๐Ÿ“ž The Phone Call

The phone rings at the date and time the parent booked, and it's Santa, talking to their child by name.

  • Mentions their age, their town, and what they did this year
  • Parents verify the pronunciation of the name before ordering
  • Parents can listen to the entire call before it goes out
  • Self-serve rescheduling from the confirmation email
  • Email reminders sent if call is missed
See & hear it

A real order, straight from Santa's workshop.

Nothing here was edited by hand. We placed one order for a seven-year-old in Dallas and this is what came out.

Order details: Aaron ยท age 7 ยท Dallas ยท learning to ride your bike. The photo is a stock image.

๐Ÿ””
Incoming call: SantaRecording of the same order's call

This is what the family hears when they pick up. The call is generated per child from the same form, then placed to the number the parent gave, at the time they chose.

How it works

You offer it. We produce and deliver it.

Whether you operate a Christmas attraction, a Santa photo/letter experience, or any other holiday event; North Pole Surprise gives you a way to extend the holiday experience beyond the in-person visit and physical products.

You offer the experience

Add personalized Santa videos and phone calls to your existing packages. Offer them as premium add-ons or give them to guests as a special gift.

You

We handle the details

North Pole Surprise manages personalization, video creation, and delivery, so your team can focus on your guests.

Us

Guests experience the magic

Families enjoy a personalized Santa experience at home, extending the magic of their visit long after they leave.

Us
Customer journey

What your customer sees, in your brand.

Screens from the live product, themed as North Pole Surprise. Partners get the same pages with their own logo and palette.

Personalisation page with partner branding
1. Your branded pageThe link in the welcome email opens a mobile-first form in your colors.
Choosing the call date, time and timezone
2. Book the callPhone number, date, time and timezone, limited to the dates you allow.
Cropping the child's photo to the book's oval
3. Frame the photoParents crop to the exact oval that appears in Santa's book.
Child details with name pronunciation preview
4. Get the name right"Preview name" plays Santa saying it, and parents can respell it if it sounds wrong.
Page to listen to the call before it is placed
5. Hear it firstParents can listen to Santa's call before the phone rings.
Video delivery page with player and download
6. The video arrivesAn email links to a page where they can watch and download it.

Scroll sideways for all six screens โ†’

Integration

Start with a link. Automate later if you want to.

Quick start ยท no development

A partner link

You get a link tied to your account and brand. Put it in your confirmation & welcome emails, your VIP package & premium experiences, or your loyalty & customer appreciation campaigns.

  • Live within days, no work for your developers
  • Your logo and colors on every page
  • Good for pilots and a first season
Automated ยท checkout integration

Order webhook

Your checkout sends us one secure notification per purchase, with the customer's email and the package they bought. We take it from there.

  • Welcome email goes out within seconds of purchase
  • Authenticated with a shared secret
  • Safe to retry: a repeat never creates a second order

Three packages to sell

Call + Video

The full experience. Santa calls on the day, and the video is theirs to keep.

Call only

A personal call at the booked time. No photo needed.

Video only

The Nice List video, delivered by email. Nothing to schedule.

Why partners add it

More magic for your customers. More opportunity for your business.

Create magical experiences

Give families personalized Santa videos and phone calls that make the holidays even more special and create lasting memories.

Generate Additional Revenue

Offer Santa experiences as premium add-ons, bundle them into existing packages, or sell them as standalone gifts.

Your brand, not ours

North Pole Surprise stays in the background. Your customer sees your logo and colors on every page.

Easy to Get Started

Launch with a simple link-based experience, with integration options available as your business grows.

FAQ

Questions partners ask

Do we need a developer to get started?

No. The partner link needs no integration at all. The webhook is optional and is a single authenticated request from your checkout.

How much of it carries our brand?

The personalisation page, the call review page, and the video page all use your logo and color palette. The video and Santa's voice are the same for every partner.

What does the parent have to do?

Fill in one form: their name and email, the child's first name, age, hometown and a recent accomplishment, a photo for the video, and a call time if the package includes a call. It takes a couple of minutes on a phone.

What if the child has an unusual name?

Parents press "Preview name" to hear Santa say it. If it sounds wrong, they type how it's pronounced and Santa uses that spelling when he speaks. The written name stays as entered.

What if the family misses the call?

Parents can move the call themselves from the link in their confirmation email, and they can listen to the recording from the call page at any time.

How is it priced?

You set your own retail price. Get in touch for partner pricing and pilot terms.

Put Santa in your holiday offer this year.

Tell us what you sell and when your season starts. We'll set up a branded demo link so you can place a test order yourself.

Request a partner demo